GoldSilver.com is an online gold and silver dealer and is based in Southern California. They were established in August of 2005 and have been accredited by the Better Business Bureau since October of 2009. GoldSilver.com has a consistent A+ rating with the BBB and there were only 6 complaints, all of which were easily resolved, from the years 2009 to 2012.
History and Services
They not only provide professional gold and silver purchase options, but also are committed to educating investors in the art of precious metal investing. They are happy to assist new or existing customers with their purchase of investing questions.
GoldSIlver.com is owned by Mike Maloney, an expert in the numismatic and precious metal industry. Mike has authored a number-one bestselling book on precious metal investments titled, Guide to Investing in Gold and Silver, which is part of Robert Kiyosaki’s series of books, Rich Dad’s Advisors.
Mike has ensured that GoldSilver.com upholds high standards for their customers and all transactions that take place in selling gold and silver. Many of the customers GoldSIlver.com deals with are savvy bullion investors and expect excellent service and business ethics.
GoldSilver.com maintains a policy of keeping customers and investors informed about the markets at all times, to deliver products on time, remain honest and trustworthy, and to be available for all questions and provide answers in a short period of time. GoldSIlver.com keeps a high level of ethics in all their business dealings.
Storage and Other Services
Customers who purchase gold and silver products have a choice to keep them stored in one of GoldSilver.com’s vaulting options. Their vaults are located in Salt Lake City, Utah, Miami, Florida, Canada, and overseas in Hong Kong and Singapore.
Customers can choose where to store their precious metal orders and may even make a visit to several of the facilities. An appointment must be secured and and documentation provided to a GoldSilver.com representative. They do indicate there may be a ‘visitation fee’ for customers and have restrictions on when customers can have access to their facility in Salt Lake City.
GoldSilver.com offers an Insider Program to customers that own more than 500 oz. of silver, or more than 10 oz. of Gold, or who pay a premium to join the GoldSilver Insider Program. The fee or accumulated gold or silver amount is a onetime requirement.
This program allows members access directly to owner Mike Maloney, and they will receive special market charts, insight into the current precious metal investing and financial strategies GoldSilver.com is involved in, special education information and videos, and other market strategies GoldSIlver.com is contemplating.
GoldSilver.com maintains their position as a leader in gold and silver education and they have much information on their website, including videos, for potential investors to review before making any purchases. Customers stay with GoldSilver.com and purchase their precious metal investments on a regular basis due to the high level of customer service and security.
With an excellent customer service rating, reputation for being trustworthy and honest in all their transactions, and with a thorough customer education program in place, GoldSilver.com is an online precious metal dealer that can handle all customer’s needs with professional and courteous service.
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