The American Precious Metals Exchange, APMEX, is an online precious metal dealer that offers customers buying and selling options. They were established in 2000 and have main offices in Oklahoma City, Oklahoma.
They don’t just deal in gold and silver, but also platinum and palladium. They make the buying process simple and hassle-free on their website on a secure system.
APMEX is an active member with The American Numismatic Association (ANA) and The Industry Council on Tangible Assets (ICTA). Both these numismatic organizations assist in upholding the standards and professionalism of coins and precious metal companies.
APMEX is also certified and a member of the PCGS and NGC coin grading organizations that ensure strict standards for grading of coins. This allows positional coin buyers that the grade coin they’re buying has been determined by these recognized grading parameters.
Reputation and Selection
Customers can sell their precious metal items to APMEX knowing they’ll get the most cash for their transaction. Previous customers who sold to APMEX have given them a 98% Satisfaction Rating They purchase many types of precious metal items made from gold, silver, platinum, and palladium.
Other numismatic products they buy and sell are gold and silver bars, wafer, coins, US Mint proof sets, Royal Canadian coins, Maple Leafs, foreign coins, and other items such as Krugerrands from South Africa.
Although the Better Business Bureau reports 54 complaints registered against APMEX during the period from 2009 to 2012, all complaints were resolved satisfactorily and only six customers reported not being satisfied with the outcome. APMEX has been a BBB Accredited Business since April of 2004 and none of the complaints were serious issues.
APMEX brags about its excellent customer service and makes it a priority that the purchasing, selling, and checkout process is smooth and error free for all their customers. They provide quick access to customer service representatives and want to ensure all transactions are completed successfully.
More Information
They offer a great section on their website with important and educational information on all areas of numismatics with downloadable pamphlets. Their section titles, The New Investors Page, has a New Investors Guide for free download whether you’re a customer or not, and it contains many quick start facts to help potential investors gain the most important information needed to begin purchasing precious metal products. The account representatives at APMEX are committed to answering all of their customers and potential customer’s questions with courtesy and professionalism.
APMEX promises their prices online will be accurate and up to date within seconds of any changes in the market. They have an inventory of more than 3,500 numismatic products, and allow customers to choose whether their purchases are shipped directly to them, or shipped directly to a secure storage facility provided through the Citadel Global Depository Services. The shipping to this facility is free and it is owned and operated by APMEX, ensuring even greater security, which is monitored directly by APMEX personnel.
APMEX has many years of experience and has earned a good reputation with all precious metal buyers from individuals to larger groups and companies. It’s their dedication to customer satisfaction and quality products that has taken them to the forefront in precious metal dealers.
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